Job Details

Flip Flop Shops Sales Supervisor 

We are looking for a result driven retail sales supervisor to oversee Sales Associates and daily shop operations. The applicant must be able to enhance customer satisfaction, push to meet sales goals and manage staff effectively. Applicants must be committed to delivering excellent customer service.

Responsibilities

• Provide training for newly employed sales associates
• Conduct customer service and product knowledge training regularly to ensure high levels of customer satisfaction
• Prepare work schedule for sales associates
• Propose innovative ideas to create incentives for customers and staff to increase sales and brands exposure
• Conduct meetings with sales associates to ensure that sales strategies are carried out
• Maintains and enforcement of operational and personnel policies and procedures
• Maintains employees` job results by coaching to achieve daily sales goals, counseling, and disciplining employees, planning, monitoring, and appraising job results
• Maintain outstanding store condition and visual merchandising standards
• Monitor the upkeep of merchandising
• Oversee stock control
• Dealing with all issues that arise from staff or customers (complaints, grievances etc.)

Requirements

• Must work a minimum of 30+ hours per week, 6-days a week 
• Good communication and interpersonal skills with upper Management and Sales Associates
• Strive to increase overall Sales Associate productivity and sales