At Nissan Guam, we take pride in delivering exceptional service to our customers while maintaining a welcoming and professional environment. We are seeking a dependable and customer-focused individual to join our team as a Receptionist / Shuttle Driver, a dual-role position that is key to ensuring smooth operations both at the front desk and in providing customer transportation services.

Receptionist / Shuttle Driver (Full-Time)

The Receptionist / Shuttle Driver is responsible for creating a positive first impression for customers by managing front desk reception duties and providing reliable shuttle services. This role requires professionalism, excellent communication skills, basic computer proficiency, strong customer service skills and safe driving practices.

DUTIES AND RESPONSIBILITIES:

Receptionist Duties

• Greet and assist customers in a professional and friendly manner.
• Answer and route phone calls; take accurate messages when needed.
• Schedule service appointments and assist with customer inquiries.
• Maintain a clean and organized reception area.
• Provide administrative support such as filing, data entry, and handling mail.
• Other duties as assigned.

Shuttle Driver Duties

• Safely transport customers to and from the dealership.
• Ensure shuttle vehicle is clean, fueled, and well-maintained at all times.
• Assist passengers in and out of the vehicle when needed.
• Follow scheduled routes and respond to pick-up/drop-off requests in a timely manner.
• Adhere to all traffic laws and company safety policies.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Valid Guam driver`s license with clean driving record is required.
• Strong attendance and reliability are essential.
• Strong communication and customer service skills.
• Must be able to lift up to 50 pounds.
• Ability to multi-task and stay organized in a busy environment.
• Professional appearance and positive attitude.
• Basic proficiency in the use of computers.
• Prior receptionist, front desk, or driving experience preferred.

WORKING CONDITIONS:

• Primarily indoor office environment for receptionist duties; driving duties performed outdoors and on local roadways.
• Must be comfortable alternating between desk work and active driving/assisting customers.
• Standard schedule is full-time, composed of weekdays and Saturdays.
• Frequent interaction with customers, coworkers, and the public.
• May be required to sit for extended periods (at the front desk or while driving) and occasionally lift up to 50 lbs (e.g., assisting with small packages or customer items).
• Must be able to maintain professionalism in a fast-paced environment.

Nissan Guam is an Equal Employment Opportunity employer that promotes a drug-free work environment.