JWS Refrigeration & Air Conditioning, Ltd.

290 Tun Jose Salas Street, Suite A

Tamuning, GU  96913

Tel: (671) 646-7662

Fax: (671) 649-0053

WARRANTY / PROCUREMENT COORDINATOR

JOB DESCRIPTION

Role Summary

As a Warranty & Procurement Coordinator, you will play a vital role in ensuring all materials and equipment are procured on time and within budget, while also managing warranty claims with accuracy and professionalism. This is a dual-role position ideal for someone who thrives on organization, communication, and problem-solving.

Key Responsibilities:

Warranty Coordination

• Manage warranty claim submissions with manufacturers and suppliers
• Maintain organized records of warranties, expiration dates, and claim status
• Coordinate with service technicians and project managers for documentation and diagnostics
• Ensure timely resolution of claims, including processing of credits and replacements

Procurement

• Source, order, and track HVACR equipment, parts, and materials
• Obtain competitive quotes and negotiate with vendors on pricing and delivery
• Issue purchase orders and monitor vendor performance and lead times
• Coordinate deliveries to job sites and maintain procurement logs by project
• Tracking and monitoring inventory/stock levels
• Maintain positive and professional vendor relationships
• Work closely with construction and service departments to meet job schedules
• Other duties as assigned

Qualifications

Education and Experience

• High school diploma or equivalent (associate or bachelor`s degree preferred)
• 2–3 years of experience in procurement, warranty processing, or a similar role
• Familiarity with HVACR systems and components highly desirable
• Strong computer skills (Microsoft Excel, Outlook, QuickBooks or ERP systems)
• Excellent communication, negotiation, and organizational skills
• Ability to work independently and collaborate cross-functionally

What We Offer:

• Competitive compensation
• Medical, dental, and retirement benefits
• Career growth and development opportunities
• A supportive team environment