Job Details

Information Technology Job Summary

We are seeking information technology candidates to join our growing organization. In this position, you will be responsible for supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.

An educational background in information technology or computer science, with experience in maintaining and installing computer systems in a business environment is a plus.

Information Technology Duties and Responsibilities

• Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
• Install and maintain corporate network systems
• Assist with the implementation and support of new software and features
• Evaluate connectivity issues, equipment, and software and hardware
• Respond to user support issues; hardware maintenance, software, networking, etc.
• Provide helpdesk and technical support either by phone, remote access, or site visits
• Oversee troubleshooting for system errors
• Set up equipment for new users and employees
• Consult with vendors and clients to integrate and update company technology
• Ensure system optimization for all technology resources
• Collaborate with Corporate IT Infrastructure team for daily operations
• Provide user training for computer operations.

Information Technology Requirements and Qualifications

• Degree in computer science, information systems, or related field preferred
• Related certifications are a plus
• Excellent problem-solving and communication skills
• Able to make informed decisions in high-stress environments.
• Ability to work independently and as a team
• Customer-focused with a commitment to delivering high-quality service.