Job Details

The Merchant Building is a transformational project that rises 32 stories into the Downtown skyline. This vertical neighborhood of nearly 700,000 Sqft. will be unlike anything else in the city, bringing the best of the development teams' deep national experience home to Columbus, Ohio. The Hotel is a 206-room, luxury hotel offering an approachable luxury experience amidst a storied and layered design. The space will provide rejuvenation within the vertical neighborhood of The Merchant Building, offering premium services, immediate connection to community interests, and a plethora of thoughtfully curated experiences.

This individual takes pride when orchestrating an event. The ultimate liaison, a Conference Services Manager, is able to pull together all the pieces and departments necessary to execute a successful and memorable event. They are comfortable supporting, managing, and supervising others. This individual is a true visionary who can see the big picture and has the knowledge and experience to take something from pen and paper to reality.

Requested Tasks:

• Conduct client tours of spaces
• Create detailed banquet event orders for the execution of events
• Work closely with the banquet department on operations and event execution
• Monitor group room blocks and pick up, generate detailed resumes for operating departments
• Maintain detailed accounts and communications of contracts, event orders, and invoices

Requested Capabilities:

• Prior Conference Services experience required
• Guest-first mentality; approachable, personable, professional
• Thorough understanding of the property and amenities; work with sales teams on current promotions and packages, as needed
• Effective communication skills across multiple teams
• Organized and effective

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.