Trinity Health - 793 West State Street - Responsibilities: Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.; Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.; Responsible for distribution of analytical reports.; Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials.; Data Management & Analysis: Researches, compiles information to support ad-hoc operational projects & initiatives.