Job Details

About Assembly Software

Assembly Software is a visionary technology company dedicated to revolutionizing the legal industry. It blends decades of history and industry experience with next-generation, customer-focused innovation, bringing together two of the legal profession's pioneering case management brands, Needles and Trialworks, both of which have contributed to Neos, Assembly's reimagined cloud-based solution. With its premier case management solution, Neos, and the game-changing NeosAI, Assembly Software empowers law firms to exceed expectations and maximize their potential through innovative software solutions.

Assembly's Neos is a cloud-based practice management software with embedded AI that combines customizable workflows, seamless integrations, and powerful analytics. Neos empowers law firms to streamline their operations, enhance productivity, and manage all aspects of their practice. In addition, NeosAI seamlessly integrates within Neos, empowering users to leverage AI capabilities without needing to switch between different platforms

When you join Assembly Software, you're joining a team that genuinely cares about you, your career, and your excitement about your job. When you work for a tech company in the legal field, there are endless opportunities ripe for disruption, and you'll be on the forefront of that innovation. We want you to pursue what drives you and push your boundaries! Assembly Software is where people come to shake up a historically buttoned-up industry.

Vision Statement

Assembly's vision is to provide the legal community the best practice management software that enables client advocacy from anywhere at anytime.

Mission Statement

Our mission is to provide intuitive and comprehensive legal practice management solutions enhancing efficiency and profitability for our customers.

Core Values

• We are Accountable: We accept responsibility for our choices and actions. We value transparency + feedback.
• We Never Stop Learning: We pursue growth + learning.
• We Thrive as a Team: We value others' opinions + work respectfully with one another.
• We are Collaborative Innovators: We are adventurous, creative + open-minded.
• We are Here to Be of Service to our Customer + our Colleagues: No matter our role, we are all here to be of service + add value.
• We have Unyielding Integrity: We do the right thin, even when no one is watching.
• We Embrace Diversity + Inclusion: We are passionate about creating and cultivating an inclusive culture that promotes and values diversity.

The Role

You own the design and delivery of enablement programming that makes our revenue teams effective. This isn't a training coordinator role or a content library manager-this is curriculum architecture tied to measurable business outcomes. You build programs that drive process mastery, tool proficiency, and competency development across sales (70% of your focus) and customer success teams (30%). You define what "good" looks like, measure whether people can do it, and iterate until they can.

What You Own

Enablement Program Architecture

• Own curriculum design for sales and customer-facing roles-you determine what people need to know, how they'll learn it, and how you'll measure mastery
• Build onboarding programs with clear competency milestones and skill gates-people don't graduate until they can actually do the job
• Design ongoing enablement tied to process changes, product releases, tool rollouts, and skill gaps identified through performance data
• Create certification programs that mean something-not participation trophies, but validation that someone can execute the playbook
• Establish operating rhythms for enablement delivery (onboarding cohorts, quarterly skill refreshers, tool proficiency workshops)

Sales Enablement (70% Focus)

• Build enablement programs for both new business AEs and account management teams-prospecting, discovery, demo, negotiation, close, expansion, retention
• Create playbooks and job aids that operationalize sales methodology-not generic best practices, but "here's how we sell at Assembly"
• Design product training that helps sellers articulate value, handle objections, and position against competitors
• Partner with Sales leadership to diagnose performance gaps and build targeted interventions (not "more training," but specific skill development)
• Drive adoption of sales tools and ensure reps can actually use them-not just what buttons to click, but how the tool supports their workflow
• Build distinct curriculum for net-new vs. expansion motions while maintaining consistency in core methodology

Customer Success Enablement (30% Focus)

• Build onboarding and ongoing training for customer success roles
• Create customer-facing enablement materials (admin guides, best practice documentation, use case libraries)
• Design programs that improve customer adoption, reduce churn risk, and support health monitoring
• Partner with Customer Success leadership to identify gaps in customer engagement and build enablement solutions

Delivery & Measurement

• Deliver enablement programming yourself-you're not just designing content, you're doing the teaching
• Measure program effectiveness through competency assessments, skill observations, and business impact metrics (ramp time, win rates, quota attainment, retention)
• Conduct regular skill audits to identify where teams are strong and where they're falling short
• Iterate on curriculum based on feedback, performance data, and evolving business needs

What Success Looks Like

• 90 days: You've assessed current enablement gaps, delivered your first onboarding cohort with measurable competency gates, and established monthly delivery rhythms
• 180 days: New hires ramp faster with documented skill mastery, sales leadership reports improved execution of core methodology, and you've launched 2-3 targeted skill development programs
• 365 days: Enablement is tied to measurable business outcomes (improved win rates, faster ramp, better retention), and teams request your programs because they work

You're Built For This If

• You think in competencies and behaviors, not just content-you can describe what "good discovery" looks like and build a program to get people there
• You've carried a bag yourself-you understand sales work from the inside, not just theory
• You can design curriculum that ties to business outcomes, not just training for training's sake
• You're comfortable delivering enablement yourself-you're not outsourcing the teaching, you're in front of the room
• You measure everything-you know whether your programs work because you track ramp time, skill assessments, and performance metrics
• You can work with leaders who know their function better than you-your job is to build enablement that supports their goals, not tell them how to do their job

Experience We're Looking For

• 7+ years in sales enablement, learning & development, or revenue roles with enablement responsibilities
• Sales experience carrying a quota-you've done the job you're training people to do
• Demonstrated ability to design competency-based curriculum, not just training content
• Experience measuring enablement impact through business metrics (ramp time, quota attainment, win rates, retention)
• Track record of building onboarding programs with clear skill gates and ongoing enablement tied to performance gaps
• Strong facilitation and presentation skills-you can teach

How You'll Work Here

You report to HR but operate as a partner to Sales, Marketing, and Customer Success leadership-you're building enablement that drives their business outcomes. You partner closely with RevOps to ensure enablement aligns with process design and tool rollouts. You also work with Product Marketing when product launches require sales enablement.

This is a hands-on role. You're designing the curriculum, building the content, and delivering the training. If you're looking to manage a big team or delegate delivery, this isn't that. If you want to build programs that measurably improve how revenue teams perform, this is it.

When you're considering a new job, it's normal to have a ton of questions. Here are a few things we get asked all of the time:

I am tired of the daily grind of a commute, where are you located?

With the exception of an occasional visit to our Miami, FL office, we rely on Teams and Zoom for virtual video meetings, so when you work at Assembly, you get to work in the comfort of your own home in your PJs if you'd like!

What makes Assembly Software so special?

The people are the heart of our organization! Our passion for our products and our entrepreneurial spirit creates an energetic and fun work culture. Assembly Software is a SaaS organization and the leading provider of case management solutions and through our three brands, Neos, Needles, and TrialWorks, we have a rich multi-decade history.

Today we have assembled the largest user base in the industry, with over 2,500 law firm customers and more than 40,000 users. In 2017, the business was acquired by Ridge Road Partners - a group of long-term focused, business builders - who are transforming the business into a dynamic, fast-growth enterprise. Additionally, Assembly Software offers a competitive compensation package with uncapped commissions for our Account Executives, and built-in accelerators.

What are the benefits like?

Competitive! You will be able to elect from competitive health, dental, and vision benefit plans in addition to short and long term disability, and other supplemental insurance options. We also offer 401k, flexible time off, paid parental leave, and an employee assistance program. We value our employees and reward and recognize your contributions.

Assembly Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.