Illinois Tool Works - 2136 Hardy Parkway - Responsibilities: Entering and managing installation opportunities in CRM to develop accurate monthly forecasts; Conducting site installation surveys to collect necessary information for install feasibility and planning the execution in CRM; Producing scope of works and customer facing installation quotes in CRM; Working with dispatchers and other branch personnel to schedule installs in Microsoft Field Service adhering to promise dates for customers; Executing the installation per the scope of work to customer satisfaction and by adhering to safety manuals and programs