Job Details

FedEx - - Responsibilities: Support, maintenance and roster management of Next Generation Staffing (NGS) systems including ERMA and MySchedule; Print rosters from MySchedule systems and provide to management for daily operational sort function; Filter, print, and prepare data metrics within reporting dashboards in collaboration with management; Provide clerical support and assist with onboarding, scheduling, and HR-related processes; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues