OhioHealth - - Responsibilities: Greets patients at arrival for appointments, completes patient registration, insurance verification, and collection of patient co-payments and outstanding balances.; Answers multi-line phone system, screens calls, and directs to appropriate office staff.; Schedules patient appointments in the electronic medical record (EMR) system and performs data entry of patient information and insurance verification.; Obtains pre-authorization from insurance companies when necessary and processes insurance paperwork.; Maintains patient charts, scans documents into EMR, attends meetings, and provides general office/clerical support.