Allied Universal - - Responsibilities: Provide customer service at the front desk by following post orders, site-specific policies, and security-related procedures for a utilities location; Control access to the facility by verifying identification, issuing visitor credentials, managing sign-in and sign-out logs, and directing visitors and vendors to the appropriate contacts; Monitor cameras, alarms, and other security-related systems from the front desk and report unusual activity, hazards, and/or policy violations; Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and supporting emergency response activities; Complete shift reports and required documentation, communicate clearly with site leadership and/or local responders, and assist with administrative tasks such as phone routing and badge tracking