Job Details
Administrative Support Assistant
2026-03-13 Franklin County Court of Common Pleas Columbus,OH
Description:
Jury Management
Knowledge, Skills & Abilities Required to Perform Essential Job Functions:
In addition to the Essential Job Functions and Knowledge, Skills, and Abilities identified, the following competencies are considered during the hiring process and are integral to the position:
Knowledge, Skills, and Abilities:Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create solutions. Technical/professional expertise is demonstrated through problem-solving, applying professional judgment, and competent performance.
Decision Making/Problem Solving: Makes sound, well-informed, and objective decisions in a timely manner. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Applies both rational and creative processes to identify unknown root causes of problems. Based on the situation, decides the best course of action, implements the solution, and follows-up to see how it's working. Calculates and evaluates the long-term consequences of a decision.
Stress Tolerance: Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Is able to recover from difficult situations. Is seen as a settling influence in a crisis.
Teamwork: Works effectively in a team environment to accomplish organizational goals. Builds constructive working relationships with interested stakeholders to identify and meet mutual goals and objectives. Participates as an active and contributing member of teams with a focus on improving offender outcomes and department goals. Shares information as appropriate and credit for team accomplishments. Helps create and maintain strong morale and a feeling of belonging in his/her team. Acts as if "true success" is the success of the whole team.
Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolutionSteps up to conflicts and sees them as opportunities. Finds common ground and achieves cooperation without disruption to workflows or interpersonal relationships.
Cultural Competence: Values an inclusive organization where the differences of all people are respected, valued and utilized towards achieving common goals. Respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, respectfully challenges bias and intolerance. Supports equal and fair treatment.
Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates effective written, verbal and listening skills.
Collaboration: Develops and maintains effective working relationships with coworkers and stakeholders through the use of strong interpersonal skills to meet mutual goals and objectives. Obtains cooperation from others; seeks and encourages win-win alternatives.
Influence: Uses appropriate interpersonal skills and techniques to gain support and acceptance for ideas or solutions. Uses influencing strategies to gain mutually beneficial agreements; Seeks to persuade rather than force solutions or impose decisions or regulations; and recognizes personal autonomy of others.
Dependability and Reliability: Personally responsible; completes work in a timely, consistent manner; is committed to being available during business hours to further organizational goals; demonstrates regular and punctual attendance; arrives prepared for work; is committed to doing the best job possible; diligently follows through on commitments and consistently meets deadlines.
Minimum Qualifications
01
Do you have a High school diploma or GED equivalent?
02
Do you have a minimum of five years' experience involving Court, legal, clerical, or customer service?
03
Are you LEADS certified?
04
Are you proficient in Microsoft Office applications (e.g. Word, Excel, etc.)?
05
Do you have an Associate Degree or higher in a related field?
Required Question
Salary : $74,769.00 Annually
Location : Columbus, OH
Job Type: Full Time
Job Number: 00283
Department: Court Support Services
Division: Court Support Personnel
Opening Date: 03/10/2026
Closing Date: 3/18/2026 11:59 PM Eastern
Purpose of Position
This position provides comprehensive administrative support to Court Support Services and Court Administration. The role ensures assistance with jury operations,court support operations, administrative functions, and facility-related matters while maintaining professional service to all.
Essential Job Functions & Competencies
- Foster and support an inclusive and culturally competent work environment.
- Promoteand adhere to court policies, procedures, and professional standards.
- Contribute to a collaborative, supportive, and productive team environment.
Jury Management
- Assist Jury Managers weekly with the processing and management of petit jurors initially reporting for service.
- Assist quarterly with grand jury orientation.
- Provide support for special petit jury panels as needed.
- Serve as primary relief coverage for Jury Managers and the Judicial Programs Assistant.
- Serve as secondary relief coverage for:
- CSPO Support
- CSPO Liaison
- Duty Magistrate responsibilities
- Arraignment List preparation and coordination
- Jury Manager assigned to grand jury
- Under the direction of the Director of Court Support Services:
- Create, update, and maintain court schedules, including:
- Duty Judge schedule
- Duty Magistrate schedule
- Disposition schedule
- Weekly Duty Judge memorandum
- Assist with the coordination and management of visiting judge requests.
- Receive, track, and manage judicial leave notices and maintain a shared calendar.
- Serve as liaison to Public Facilities Management for facility-related needs, including cleaning, repairs, painting, signage, telephones, and key access.
- Develop and maintain a perpetual maintenance schedule to assist in role as Public Facilities Management liaison.
- Coordinate all mock trials, including liaison with program coordinators, ensuring compliance with court requirements, managing event logistics, and communicating with appropriate County entities.
- Coordinate Administrative Leadership Team events.
- Maintain records of Court appointments to Boards and Committees, including monitoring appointment terms, preparing related correspondence, e-filing signed entries, and maintaining organized records.
- Maintain and distribute official court communications and reference materials, including but not limited to:
- Press releases
- Updated email contact lists
- Court Closure Notification Guide
- Judges' and administrative staff contact lists
- Chambers telephone listings
- Court staff directory
- Judges' genealogy records
- Supreme Court disciplinary notifications
- Court of Appeals decisions
- Arrange and coordinate Judges' and Magistrates' group photographs.
- Maintain effective communication with court personnel, stakeholders, and the public.
- Provide information to attorneys, case participants, visitors, and members of the public as required.
- Answer, screen, and direct telephone calls appropriately.
- Maintain professionalism and composure in high-volume or stressful situations.
- Respond courteously and accurately to inquiries.
- Maintain professional attire and demeanor.
- Participate in professional development activities and training.
- Adhere to assigned work schedules and demonstrate regular and predictable attendance.
- Maintain confidentiality of sensitive and protected information.
- Perform other duties as assigned.
Knowledge, Skills & Abilities Required to Perform Essential Job Functions:
- Ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.
- Ability to function in a director capacity for a major organizational unit requiring significant internal and external interaction.
- Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
- Ability to utilize consulting and advisory data and information, as well as reference, descriptive and/or design data and information as applicable.
- Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
- Ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
- Ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization.
- Ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
In addition to the Essential Job Functions and Knowledge, Skills, and Abilities identified, the following competencies are considered during the hiring process and are integral to the position:
Knowledge, Skills, and Abilities:Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create solutions. Technical/professional expertise is demonstrated through problem-solving, applying professional judgment, and competent performance.
Decision Making/Problem Solving: Makes sound, well-informed, and objective decisions in a timely manner. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Applies both rational and creative processes to identify unknown root causes of problems. Based on the situation, decides the best course of action, implements the solution, and follows-up to see how it's working. Calculates and evaluates the long-term consequences of a decision.
Stress Tolerance: Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Is able to recover from difficult situations. Is seen as a settling influence in a crisis.
Teamwork: Works effectively in a team environment to accomplish organizational goals. Builds constructive working relationships with interested stakeholders to identify and meet mutual goals and objectives. Participates as an active and contributing member of teams with a focus on improving offender outcomes and department goals. Shares information as appropriate and credit for team accomplishments. Helps create and maintain strong morale and a feeling of belonging in his/her team. Acts as if "true success" is the success of the whole team.
Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolutionSteps up to conflicts and sees them as opportunities. Finds common ground and achieves cooperation without disruption to workflows or interpersonal relationships.
Cultural Competence: Values an inclusive organization where the differences of all people are respected, valued and utilized towards achieving common goals. Respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, respectfully challenges bias and intolerance. Supports equal and fair treatment.
Communication: Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message and invites response and feedback. Keeps others informed as appropriate. Demonstrates effective written, verbal and listening skills.
Collaboration: Develops and maintains effective working relationships with coworkers and stakeholders through the use of strong interpersonal skills to meet mutual goals and objectives. Obtains cooperation from others; seeks and encourages win-win alternatives.
Influence: Uses appropriate interpersonal skills and techniques to gain support and acceptance for ideas or solutions. Uses influencing strategies to gain mutually beneficial agreements; Seeks to persuade rather than force solutions or impose decisions or regulations; and recognizes personal autonomy of others.
Dependability and Reliability: Personally responsible; completes work in a timely, consistent manner; is committed to being available during business hours to further organizational goals; demonstrates regular and punctual attendance; arrives prepared for work; is committed to doing the best job possible; diligently follows through on commitments and consistently meets deadlines.
Minimum Qualifications
- High school diploma or GED
- Five years' experience involving:
- Court;
- legal;
- clerical; or
- customer service.
- Must be able to successfully become LEADS certified (which may be dependent upon individual's criminal history) and maintain that certification.
- Proficiency in Microsoft Applications
- Associates degree in related field
- Extensive health benefits for all full-time permanent employees.
- Life insurance coverage for all permanent employees.
- Guaranteed 11 paid holidays every year.
- A 14 percent employer contribution to your OPERS pension plan.
- Employee Tuition Reimbursement program.
- Earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
01
Do you have a High school diploma or GED equivalent?
- Yes
- No
02
Do you have a minimum of five years' experience involving Court, legal, clerical, or customer service?
- Yes
- No
03
Are you LEADS certified?
- Yes
- No
04
Are you proficient in Microsoft Office applications (e.g. Word, Excel, etc.)?
- Yes
- No
05
Do you have an Associate Degree or higher in a related field?
- Yes
- No
Required Question