Macy's Inc. - - Responsibilities: Assist customers in all aspects of total store fulfillment, including Buy Online Pickup In Store (BOPS), returns, and order pickups; Be proficient in all systems needed to complete transactions and keep the collection area organized; Maintain a clean, organized shopping space, recover merchandise, and ensure timely completion and curbside delivery of BOPS orders; Greet customers with genuine hospitality, engage them, and build lasting relationships; Help meet daily sales goals and promote loyalty benefits