Allied Universal - - Responsibilities: Provide customer service to clients, patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location; Conduct regular and random patrols of interior corridors, entrances, parking areas, and the perimeter to help to deter unwanted activity and identify maintenance and/or access concerns; Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, coordinating notifications, and documenting actions taken per site procedures; Monitor access points and visitor flow by observing for unusual behavior, verifying authorization when required, and directing individuals to appropriate locations in accordance with site policies; Complete patrol logs, incident reports, and shift activity documentation, and communicate pertinent information to site contacts and oncoming personnel