J. C. Penney - - Responsibilities: Drive client experience and maximize sales; manage scheduling including walk-ins and re-booking; Match clients to Salon Professionals and schedule accordingly; promote company programs and benefits; Assist with replenishment and inventory accuracy; communicate opportunities to Salon Leader; Handle receptionist duties: client registration, phone calls, complaints/exchanges/refunds and cash handling within guidelines; Maintain floor sets, visual merchandising, equipment functionality, and ensure safety; collaborate with loss prevention