Job Details

Serves as an Advanced Medical Support Assistant in the Audiology and Speech Pathology Service at the Columbus Veterans Affairs Ambulatory Care Center. Performs duties related to the receipt, intake, and indexing of health and administrative information. Interfaces with personal computer (PC) applications as well as numerous EHR applications.* Provides specialized and expert administrative patient support while working works collaboratively in an interdisciplinary coordinated care delivery model.* Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.* Recommends changes to existing clinic procedures based on current administrative guidelines.* The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary, Access Reports, Referrals, Work Queue, etc.), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.VA Careers - Medical Support Assistant: Rewards of a Allied Health ProfessionalWork Schedule: Monday - Friday. 8:00 am - 4:30 pmRecruitment Incentive (Sign-on Bonus): Not AuthorizedPermanent Change of Station (Relocation Assistance): Not AuthorizedPay: Competitive salary and regular salary increasesPaid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Telework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: 93070-APermanent Change of Station (PCS): Not Authorized