Job Details

Crane Worldwide Logistics - 1465 London Groveport Rd - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints; Records consistent problem areas and resolves issues with orders, delivery dates or service; Determines the cause of the problem and selects and explains the best solution to solve the problem; expediting corrections or adjustments; following up to ensure resolution; Communicates with clients to ensure satisfaction and resolve conflicts; Multi-tasks and adheres to quality and documentation standards