Job Details

Shift Leader

We have an opening for a Shift Leader position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Overview:

Shift Leaders at Chick-fil-A Polaris are responsible for day to day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties. A shift leader is also responsible for implementing and abiding by the Chick-fil-A culture, goals and brand vision.

Shift Leader Responsibilities:

• Maintains a positive working relationships and treats all employees with respect while providing them with direction and feedback
• Owning and managing daily, weekly and monthly goals
• Strictly adheres to all company policies and procedures
• Engaging and resolving customer complaints
• Managing day to day business activities, shift organization and restaurant needs
• Managing team member performance and staffing needs
• Managing day to day cash responsibilities
• Overseeing daily inventory needs
• Executing catering orders and unique customer needs

Qualifications and Requirements:

• Ability to work in a team environment with shared ownership and responsibility
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues

This Chick-fil-A Restaurant is operated by an independent franchised business owner who makes their own employment decisions and is responsible for their own content and policies.