Job Details

Instructional Designer – Learning & Development (L&D)

Location: Onsite preferred, but not required. Open to candidates within client footprint

Contract Duration: March – June 30, 2026

Overview

We are seeking a creative, organized, and detail-oriented Instructional Designer to support colleagues transitioning into a larger organization following an acquisition. This role focuses on designing engaging learning experiences and producing high-quality training materials that help employees adopt new systems, processes, and workflows.

This individual will play a critical role in supporting enterprise integration by translating complex information into clear, learner-friendly formats. The ideal candidate brings strong instructional design expertise, visual communication skills, and the ability to manage multiple concurrent workstreams in a fast-paced environment.

This is a highly visible role working closely with L&D leadership, Payments stakeholders, subject matter experts, HR, and enterprise integration teams.

Key Responsibilities

Instructional Design & Content Development

• Design and develop learning materials supporting acquisition integration and onboarding

• Create training content including slide decks, job aids, quick reference guides, and process documentation

• Translate complex systems, workflows, and operational changes into clear learning content

• Apply instructional design best practices and adult learning principles

Visual Design & Learning Content Creation

• Develop visually polished materials aligned with enterprise branding standards

• Create diagrams, templates, and visual aids to support learning objectives

• Ensure content clarity, consistency, and effectiveness across learning programs

• Support development of e-learning content using modern design tools

Stakeholder Collaboration & Content Validation

• Partner with subject matter experts and business stakeholders to gather and validate content

• Facilitate review cycles and incorporate feedback into learning materials

• Support newly acquired colleagues by developing onboarding and transition resources

• Ensure training materials align with integration timelines and readiness goals

Training Support & Project Coordination

• Develop facilitator guides, scripts, and supporting documentation

• Coordinate training logistics and ensure learning materials are accessible and organized

• Maintain organized repositories of training assets and documentation

• Monitor learning effectiveness through feedback, surveys, and performance indicators

Required Qualifications

• 3–5+ years of experience in Instructional Design, Learning & Development, or Curriculum Development

• Strong experience developing training materials, job aids, and learning content

• Strong understanding of adult learning theory and instructional design frameworks

• Proficiency in Microsoft PowerPoint, Microsoft 365, and LMS or e-learning tools

• Experience with tools such as Storyline, Rise, Canva, Adobe Express, or similar platforms

• Excellent written, visual, and verbal communication skills

• Ability to manage multiple workstreams in fast-paced, changing environments

Preferred Qualifications

• Experience supporting M&A integration, enterprise onboarding, or organizational transitions

• Experience supporting banking, financial services, or enterprise environments

• Strong visual design and content structuring capabilities

• Ability to simplify complex operational processes into effective learning content

• Strong attention to detail and collaborative mindset