Job Details

Passenger Service Agent

  2026-02-24     Airport Terminal Services     Columbus,OH  
Description:


Airport Terminal Services - - Responsibilities: Provide exceptional customer service at the ticket counter and gate.; Handle ticketing, reservations, fare computation, refunds, baggage checks, and excess baggage charges.; Manage lost baggage and tracing, process claims for damaged or lost baggage.; Answer inquiries about flight schedules and fares, providing general travel information.; Coordinate with gate, ground handling, flight crew, and airport vendors for flight movements and boarding.


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