Job Details

CULTIVATE A BETTER WORLD

At Chipotle, we believe that food served fast doesn't have to mean a typical fast-food experience. We're changing the landscape of fast food by starting conversations and supporting sustainable farming practices. Join us on our journey to make delicious, quality food accessible to everyone.

THE OPPORTUNITY

The Service Manager is pivotal in creating an outstanding customer experience by ensuring that safe, high-quality food is prepared and served. You will play a key role in training the restaurant crew to deliver exceptional customer service and maintain a clean, organized work environment with fully operational equipment. When there are no specific tasks at hand, you will proactively assess and assist with other necessary responsibilities.

WHAT YOU'LL DO

• Adhere to Chipotle's policies and procedures while ensuring that:
• Delicious, high-quality food is served consistently.
• Resolve food quality issues promptly.
• Promote food safety by monitoring hand washing, glove changes, time and temperature, shelf lives, and compliance with food safety policies.
• Handle customer incidents effectively to ensure satisfied customers.
• Assist in managing crew breaks, shift transitions, meetings, and schedules.
• Support the training and development of front-of-house crew members.
• Contribute to performance reviews for Crew members.
• Mentor future Service Managers.
• Assist with administrative tasks including cash handling and office paperwork.
• Ensure office equipment is functional and supplies are ordered as needed.

WHAT YOU'LL BRING TO THE TABLE

• A clear understanding of Chipotle's Food With Integrity philosophy.
• Experience with cash handling and financial procedures.
• Knowledge of food safety regulations and health department standards.
• Familiarity with standard office paperwork.
• Proficient in the primary language(s) of the workplace.
• A high school diploma or equivalent.
• Previous restaurant experience is a plus.

WHAT'S IN IT FOR YOU

• Tuition assistance covering select degrees up to $5,250/year.
• Complimentary meals.
• Medical, dental, and vision coverage.
• Digital tips.
• Paid vacation.
• Scheduled holiday closures.
• Competitive salary.
• Growth opportunities; 80% of our management started as Crew.

PAY TRANSPARENCY

Base pay for this position ranges from $16.30 to $18.14 per hour, with opportunities for digital tips. Actual compensation may vary based on skill level, experience, and education. In addition to base pay, Chipotle offers a comprehensive benefits package.

WHO WE ARE

Chipotle Mexican Grill, Inc. is dedicated to serving responsibly sourced, expertly prepared food made with wholesome ingredients, free from artificial additives. We operate restaurants across the United States, Canada, the United Kingdom, France, and Germany. Committed to making quality food accessible, Chipotle is a leader in the food industry, championing sustainable practices and technology innovation.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at every level. We hire exceptional talent and create a culture that prioritizes diversity, equity, and inclusion. All qualified applicants, regardless of individual characteristics, are encouraged to apply.

Applicants requiring accommodations due to a disability during the application process may contact us directly for assistance.