Job Details

The Development Department manages the work of the Columbus Metropolitan Foundation (CMLF). This non-profit organization is a 501(c)3 that raises funds in support of the Columbus Metropolitan Library. As a member of the Development Services Team, the Gift & Data Coordinator will ensure accurate donor records in the database by managing data entry, gift processing, as well as producing gift acknowledgements and donor mailings.

Responsibilities

• Accurately inputs confidential donor and membership (FOL) data into our development software; ensures data integrity as well as timely and accurate acknowledgement of gifts through letters or emails.
• Facilitate and distribute gift receipts, pledge reminders, and acknowledgement letters.
• Accurately prepares, batches, and reconciles gift deposits.
• Maintains accurate and up-to-date donor information.
• Enters gift documentation, such as important donor correspondence, into the donor database.
• Supports tracking and production of direct mail appeals through tasks such as creating giving forms, campaign dashboards, etc.
• Assist with events and experiences through tasks such as: Managing event module prior to event, including registration forms, maintaining accurate secondary records and prospect lists, coordinating vendor logistics as requested, helping with day-of event execution and various donor-facing roles
• Produces assigned database reports and queries such as: donor mail and email lists, event invite lists, top donor lists, stakeholder communication lists, campaign specific reports (e.g. attainment dashboards)
• Curates prospect research and/or event briefings
• Provides excellent and timely customer service to external customers who request information including recent and past donations and other donor records.
• Performs additional duties as assigned by their supervisor including serving on task forces, committees, etc.

Qualifications

• Associates degree and/or equivalent years of experience.
• Two years experience in database coordination and reporting, preferably in Raisers Edge.
• Ability to use basic mathematical skills to reconcile reports and identify discrepancies. Ability to accurately perform numeric, as well as alpha, data entry.
• Proficiency in use of complex reporting tools.
• Ability to maintain confidentiality and use appropriate judgment in handling information and records.
• Ability to coordinate and manage multiple tasks, anticipate project needs and give attention to detail.
• Ability to tactfully and effectively communicate with donors, public, staff, volunteers, and vendors.
• Knowledge and experience in information management.
• Adept at process management; knows how to organize people and activities. Can simplify complex processes, see opportunities for synergy and integration and apply appropriately to get more out of fewer resources.
• Effective and efficient time management. Focuses time and effort on priorities and across a range of activities.
• Gathers information from appropriate sources and makes a decision.
• Considers data, analysis, wisdom, experience, and judgment in making sound decisions.
• Ability to marshal resources and orchestrate multiple activities to accomplish a goal. Uses resources effectively and efficiently.

Working Conditions

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires minimal demand for physical effort.