Job Details

Job Title: Data Center Technician
Location: New Albany, OH
Onsite Requirements: 100% Onsite; 5 days per week; 9-5p hours
Type of Work: Full Time/Direct Hire Position

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.
Scope:

• Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions
• Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

• Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

• High school diploma or general education degree (GED) and 5 to 8 years' related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call.
• Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Proven ability to adapt to changing priorities, conditions, and circumstances
• Strong organization skills
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Excellent troubleshooting skills
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Experience with cable management and knowledge of how to run fiber and copper in a data center
• Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
• Able to operate material handling equipment - server lifts, pallet jacks, and forklifts (if certified)
• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• Ability to learn new software
• Must provide own transportation to work locations

• Hands on experience in electrical, HVAC, and data center infrastructures
• Working knowledge of networking components and infrastructures, including Wi-Fi

• Physically assist in moving and racking equipment.
• Able to safely lift and move a minimum of fifty (50) pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers