Job Details

divh2Job Title/h2pGreets visitors, responding to inquiries or problems and directing visitors to requested locations./ph3Job Description/h3pEssential Functions:/pulliAnswers and directs phone calls and walk-in inquiries to the appropriate personnel or department./liliProvides information about the organizations services, policies, and procedures to visitors./liliMaintains and updates records of visitors, inquiries, and complaints./liliMonitors and maintains the cleanliness and organization of the information desk area./liliCollaborates with other departments to ensure accurate and up-to-date information is provided to visitors./li/ulpEducation Requirement:/ppHigh school diploma, required./ppLicensure Requirement: (not specified)/ppCertifications: (not specified)/ppSkills:/pulliMust possess general office and multitasking skills./liliRequires good listening and excellent interpersonal skills./liliKnowledge of standard medical terminology./liliAbility to type 35 words per minute./liliAbility to maintain confidential information./liliEnjoys working with the public and possesses a friendly, helpful attitude./li/ulpExperience:/ppTwo years of customer service experience, required./ppPhysical Requirements:/ppOCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Standing, Walking/ppFREQUENTLY: Decision Making, Interpreting Data/ppCONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting/ppAdditional Physical Requirements performed but not listed above:/ppTalking on phone/in person Constantly (67-100%)/ppThe above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet/p/div