Job Details

Production & Fulfillment Operations Lead

NUCOAT North America is a premier coatings supplier to the Window and Door industry, recognized for precision, reliability, and strong customer partnerships. Our success is built on disciplined operations, reliable execution, and people who take ownership of outcomes—not just tasks.

We are seeking a Production & Fulfillment Operations Lead to play a key role in coordinating order execution, inventory accuracy, and operational flow between production, fulfillment, and customer delivery. This is a hands-on role with visibility across the plant and an opportunity to grow into broader operational leadership.

Key Responsibilities

• Own day-to-day execution of paint order fulfillment, ensuring accuracy, quality, and on-time delivery

• Coordinate closely with production, sales/customer service, and logistics to maintain smooth material and order flow

• Maintain inventory accuracy and system integrity to support production planning and fulfillment

• Serve as a professional point of contact for customers regarding order status, timelines, and issue resolution

• Identify and escalate operational risks impacting throughput, service levels, or inventory

• Support warehouse organization, material handling, and adherence to safety and quality standards

• Drive continuous improvement in fulfillment processes, workflows, and execution discipline

Qualifications

• Experience in manufacturing, production, fulfillment, warehouse, or operations-driven environments

• Strong organizational and prioritization skills with a high standard for accuracy

• Comfort operating across departments and communicating clearly with customers and internal teams

• Proficiency with ERP systems, inventory tools, and Microsoft Office

• Ability to work in an active plant or warehouse environment, including lifting up to 50 lbs

• A mindset rooted in accountability, problem-solving, and continuous improvement

This role sits at the intersection of production execution and customer delivery. High performers will gain exposure to core plant operations and the opportunity to expand responsibility as the organization grows. NUCOAT values leaders who take initiative, improve systems, and raise operational standards.