Job Details

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Company Information

Our client company was founded in 1991 and is headquartered in Frisco, Texas. They support over 200 independently owned andoperated physical rehabilitation clinics across sixteen states.

Job Summary

Our client is seeking a Follow-Up Representative to work remotely. This role focuses on ensuring timely and accurate resolution of outstanding claims in a fast-paced environment. Key responsibilities include managing high-volume accounts and being proactive and organized.

Responsibilities / Job Duties

• Manage primary and secondary claims.
• Respond promptly to billing inquiries from clinics, insurance companies, and other departments.
• Resolve denials and submit appeals.
• Utilize the most efficient resources to secure timely payment of open claims.
• Ensure daily accomplishments contribute toward company goals for A/R.
• Resolve accounts in follow-up queues.

Minimum Education and Experience Qualification Requirements

Education

• High School/G.E.D or equivalent combination of education and experience required

Qualifications

• 1-year prior medical receivable collections experience preferred
• Understanding of medical claims processing
• Experience with insurance portals
• Knowledge of insurance, including State and Federal rules and regulations as they relate to billing and collections
• Ability to understand claim denials/rejections
• Ability to read an Explanation of Benefits
• Knowledge of medical terminology

Schedule / Shift

Full-time (40 hours/week, Monday-Friday).

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.