Job Details

Job Description:

Position Overview

We are seeking an experienced, technically talented, and detail-oriented IT professional to join a prestigious MSP as a Project Engineer. This role is ideal for someone with a stronginfrastructure background who thrives in dynamic, fast-paced environments and is eager to continue growing both technically and professionally.

As a Managed Service Provider (MSP), they support the IT environments of multiple client organizations, ranging in size and complexity. This role requires a well-rounded engineer with hands-on experience across infrastructure disciplines particularly in network, server, cloud, and Microsoft 365 technologies.

Key Attributes

• Passion for delivering excellent client experiences
• Commitment to process adherence and continuous improvement
• Self-directed with a collaborative, team-oriented mindset
• High attention to detail and ability to prioritize tasks
• Strong verbal and written communication skills

• Networking: TCP/IP, LAN/WAN, VPNs, VLANs, firewalls (Meraki, SonicWALL, Cisco ASA), switches, SNMP, STP, wireless, and storage (SAN/NAS)
• Windows Server: Administration, deployment, Hyper-V
• Microsoft Office 365: Administration and migration
• Cloud platforms: Azure, AWS
• Workstation OS: Windows 10, macOS
• Business applications: Microsoft Office, QuickBooks
• VOIP solutions: RingCentral or similar

• Network infrastructure refreshes (firewalls, switches, wireless, ISPs)
• Subtenant network setups (segregated access for leased spaces)
• VOIP phone system implementations
• Server refresh and consolidation projects
• Cloud migrations (Azure, AWS, M365, Entra ID)
• Microsoft 365 tenant consolidation/split (for M&A)
• UPS system design and deployment
• Conference room technology implementation

• Independently or collaboratively deliver IT projects based on technical expertise
• Review project scopes in coordination with design resources and other engineers
• Mentor junior technical staff as needed
• Log time and status updates daily (billing, CSAT, EAC compliance)
• Maintain/update technical documentation during and after projects
• Conduct knowledge transfer with support teams to ensure successful handoff
• Participate in weekly on-call rotation (typically 1 week/month)

• 5+ years in infrastructure-focused IT support
• 3+ years delivering projects independently or in a lead role
• Legal authorization to work in the U.S.
• Valid drivers license and reliable insured vehicleBachelors degree or equivalent education/experience

• Full-time position with standard benefits
• Remote work with flexibility determined per project)
• Company-provided laptop, remote setup supplement, and hoteling workspace access
• Includes $100/month mobile and internet stipend
• May involve ad-hoc support for the service desk as needed
• Pre-employment background check required