Job Details

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly servingover 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?
The Strategic Account Executive is responsible for managing and expanding relationships with existing clients for our Large Enterprise Payments solutions across North America. This position requires an experienced sales professional with a proven track record of driving growth within strategic accounts, ensuring client satisfaction, and uncovering new opportunities within established relationships.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:

• Account Management & Growth:
  Develop and execute strategic account plans to deepen relationships with existing clients and identify opportunities for upselling and cross-selling solutions.
• Client Engagement:
  Serve as the primary point of contact for assigned accounts, ensuring exceptional client experience and acting as a trusted advisor.
• Opportunity Development:
  Proactively identify client needs and align them with our solutions to drive revenue growth within existing accounts.
• Collaboration:
  Work closely with product specialists, marketing, and customer success teams to deliver tailored solutions and maximize client value.
• Retention & Renewal:
  Oversee contract renewals and ensure long-term client satisfaction and loyalty.
• Data & Insights:
  Utilize CRM tools and analytics to track account performance, forecast revenue, and inform strategic decisions.
• Strategic Planning:
  Partner with leadership to develop strategies for account expansion and contribute to overall revenue goals.

Required Experience:

• At least 10 years of experience in B2B complex sales, with a focus on account management and growth in large or strategic accounts.
• Experience selling wholesale payments solutions to large US banks.
• Demonstrated success in expanding existing client relationships and driving incremental revenue.
• Proficient in using CRM systems (e.g., Salesforce) and account planning methodologies.
• Strong strategic thinking and ability to uncover opportunities within established relationships.
• Excellent communication and negotiation skills, capable of engaging with senior decision-makers.
• Collaborative team player with experience working cross-functionally to deliver client-centric solutions.
• Highly organized with the ability to manage multiple accounts and initiatives simultaneously.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

• ESG: Benefit from paid time off for volunteering and donation matching.

• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.