Job Details

Immediate need for a talented Bilingual CSR. This is a 06 months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-94854

Pay Range: $21 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• CSRs handle claims, benefits, enrollment, member portal, ID cards, etc., and work with customers to solve problems.

Key Requirements and Technology Experience:

• HS Diploma or GED with 2 years of customer service experience
• Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
• Must have strong verbal and written communication skills.
• This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
• Ability to navigate through multiple systems at a time.
• ALL candidates must complete employment testing prior to submission.
• Call center experience is preferred
• Healthcare industry experience
• Medical background helpful

Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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