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Job Title: Sr. Associate Director of Custodial Operations
Department: Student Life | Facilities Operations
The Sr. Associate Director of Custodial Operations provides leadership and oversight to the custodial operations in all Student Life facilities, which consists of Student Life residence halls, recreational sports facilities, Ohio Union, and event spaces. The incumbent directs a department of approximately 200 FTE, including managers and front-line custodial staff who work a 24/7 operation; develops and manages an annual operating budget of $13M+; approves purchases and manages controls; develops efficiencies across assigned areas; and ensures operations of stakeholders and peers are not adversely affected. The role develops project scope and resource planning; leads and develops a high?performing leadership team of Custodial Ops Managers and administrative support; plans, coaches, and evaluates performance of direct reports; leads search committees for vacant Custodial Ops Manager and admin opportunities, and may lead other SL Facilities leadership searches as needed; contributes to the development of SL Facilities strategic plan in collaboration with Sr. Director and Senior Associate Director of Maintenance; ensures work is compliant with university policy and standards and aligned with Student Life and Facilities strategic plans and initiatives; works with management team to identify training and development needs of all custodial staff and partners with necessary Student Life or university partners to implement training programs; establishes operational goals for assigned district and develops and implements accountability measures to ensure prescribed cleanliness standards are met; establishes strong communications and solid working relationships with key stakeholders within assigned areas as well as with all university and community groups; ensures continual review of services in support of departmental operations including ongoing communications; provides ongoing maintenance to ensure guidelines and parameters are adhered to; supports Sr. Director with technical expertise pertaining to housekeeping methods and best practices; provides operational oversight of annual Summer turn process for all Student Life Custodial Operations; develops and implements plan for Summer turn and implements relevant schedules and timelines for department; manages contracted custodial services contracts; ensures harmonious relationship between labor relations and union; summer schedule for various workgroups; may participate in SL Emergency and Crisis Response team and various committees. This requires a flexible schedule and will have on?call duties.
Required: Bachelors degree in Business Administration or related field, or equivalent combination of education and/or experience. At least 7 years relevant experience and 68 years custodial management with a progression of administrative responsibilities or management leadership role in facility operations in higher education or for operations with large budgets. Valid drivers license. Experience maintaining and managing budgets/PL; proficiency in Microsoft Office Suite products (Excel, Word, Access, Outlook, etc.); CMI Basic Custodian certification or equivalent demonstrated knowledge of housekeeping equipment and methods; CMI Basic Custodian Train the Trainer certification or ability to obtain within 6 months from date of hire; experience with APPA custodial methodologies/work loading; excellent verbal and written skills.
Desired: Masters Degree in Business Administration or Related Field; College coursework or degree in Facility Management or related field; 12+ years' relevant experience; experience with a CMMS, preferably CMS; Lean six sigma green belt certification.
The targeted pay range for this position is $103,000 $134,500 based on education and experience.
Function: Facilities, Engineering and Acquisition
Subfunction: Facilities Operations
Career Band: Managerial
Career Level: M3
Location: Lincoln Tower (0271)
Position Type: Regular
Scheduled Hours: 40
Shift: Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post?offer process.
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The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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