Job Details

Supply Chain Analyst

  2026-01-13     Acoust-A-Fiber     Delaware,OH  
Description:

  1. Managing Customer Orders - Responsible for obtaining and analyzing customer orders (Pilots, Prototypes, Production) then communicate to internal and external customers.
  2. Analyze orders using

    shipping line-up

    to ensure accuracy:
  3. Make adjustments as needed
  4. Manual Order Entry as required.
  5. Review Accums – CSDS and communicate any issues
  6. Communicate uncertainties of Shipping Line UP to appropriate personnel (i.e. past dues, increased orders, prototypes, pilots, breakpoints, etc.)
  7. Communicate to customers as needed

3 . Customer Specific Responsibilities

  • Communicate with Customers as needed
  • Track all phone calls – Internally and externally
  • Review 861 RDR report and communicate and dispute if necessary
  • Customers specifics / Portals
  • Chrysler Check Smart System 5 times per day, 7 days per week
  • Creative Foam, Faurecia & GMCCA

4 . Systems and Maintenance Responsibilities:

  • Maintain customer files. (electronic and hard copies)
  • Maintain Book of Knowledge – Customer information
  • Manage Suppliers - AMG Orders to MAI Manufacturing
  • Manage Suppliers – Trane Orders and Cummins Orders to MAI Manufacturing
  • Follow up on issues that effect your department: New EDI
  • Clean up AIM Blanket orders
  • Deactivate Customer PO
  • Maintenance of obsolete PO's
  • Training requirements –AIM, Customer Specifics and etc.
  • Continual improvement

Minimum Requirements for Supply Chain Analyst:

  • 2 Year Business Degree with 1+ years of administrative experience or similar
  • Diploma/GED with 3+ years of administrative experience.
  • Experience in the automotive industry and with customers like Ford, Stellantis, GM, Honda, Toyota and others
  • Have an intermediate knowledge of Microsoft Office (Word & Excel).
  • Have a high sense of urgency and is detail oriented.
  • Must exhibit a high degree of accuracy in both written and verbal skills and is able to understand and follow written instructions.
  • Effective communication skills, conflict resolution and problem solving skills.
  • Ability to understand systems.
  • Proven ability to manage and succeed with projects.


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