Managing Customer Orders - Responsible for obtaining and analyzing customer orders (Pilots, Prototypes, Production) then communicate to internal and external customers.
Analyze orders using
shipping line-up
to ensure accuracy:
Make adjustments as needed
Manual Order Entry as required.
Review Accums – CSDS and communicate any issues
Communicate uncertainties of Shipping Line UP to appropriate personnel (i.e. past dues, increased orders, prototypes, pilots, breakpoints, etc.)
Communicate to customers as needed
3 . Customer Specific Responsibilities
Communicate with Customers as needed
Track all phone calls – Internally and externally
Review 861 RDR report and communicate and dispute if necessary
Customers specifics / Portals
Chrysler Check Smart System 5 times per day, 7 days per week
Creative Foam, Faurecia & GMCCA
4 . Systems and Maintenance Responsibilities:
Maintain customer files. (electronic and hard copies)
Maintain Book of Knowledge – Customer information
Manage Suppliers - AMG Orders to MAI Manufacturing
Manage Suppliers – Trane Orders and Cummins Orders to MAI Manufacturing
Follow up on issues that effect your department: New EDI
Clean up AIM Blanket orders
Deactivate Customer PO
Maintenance of obsolete PO's
Training requirements –AIM, Customer Specifics and etc.
Continual improvement
Minimum Requirements for Supply Chain Analyst:
2 Year Business Degree with 1+ years of administrative experience or similar
Diploma/GED with 3+ years of administrative experience.
Experience in the automotive industry and with customers like Ford, Stellantis, GM, Honda, Toyota and others
Have an intermediate knowledge of Microsoft Office (Word & Excel).
Have a high sense of urgency and is detail oriented.
Must exhibit a high degree of accuracy in both written and verbal skills and is able to understand and follow written instructions.
Effective communication skills, conflict resolution and problem solving skills.
Ability to understand systems.
Proven ability to manage and succeed with projects.
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