Job Details

Exciting Opportunity: Become a Customer Service Associate!

We are searching for enthusiastic and friendly team players to create a welcoming atmosphere for our guests and deliver outstanding service. Enjoy a fulfilling work environment where you can learn, grow, and form friendships with your colleagues. No experience? No problem! We provide comprehensive training to equip you with the skills necessary for success. Plus, join us in making a positive impact on our community through our Panda Cares initiative. Let's collaborate and make a difference together!

Key Responsibilities:

• Deliver an exceptional dining experience by greeting guests, serving food, and processing payments.
• Ensure cleanliness and organization of the restaurant.
• Adhere to operational standards and safety procedures to serve fresh, high-quality food.
• Thrive in a fast-paced kitchen environment, rotating through various positions including front counter, drive-through, and kitchen.
• Collaborate effectively with team members to meet daily goals while maintaining a fun and optimistic atmosphere.

What We Offer You:

• Flexible scheduling options.
• Competitive pay.
• Complimentary meals during shifts.
• Comprehensive medical, vision, dental, and voluntary short-term disability coverage for full-time associates.
• Health Care and Dependent Care Flexible Spending Accounts.
• 401K plan with company matching.
• Paid time off including vacation, sick leave, bereavement leave, and Leave Share Program for eligible associates.
• Discounts at various brands.
• Referral bonuses for eligible associates.
• Opportunities to contribute to community initiatives.
• Hands-on, paid training to set you up for success.
• Ongoing career and leadership development.
• Pathways for career advancement into management roles.

Requirements:

• Personable and helpful team members.
• Experience in operations is an advantage.
• Some high school education.
• Food Handler certification may be needed based on local regulations, at your cost.

Working Conditions:

Work environments can be hot with steam and food vapors. Employees may need to stand for extended periods, prepare hot and cold foods, and use various kitchen equipment, including knives. Candidates must be capable of lifting up to 50 lbs, standing for up to four hours, and reaching across counters set at about 36 inches. The kitchen may have high noise levels and limited storage space, demanding quick yet accurate work in a rapidly changing environment.

About Panda:

Founded in Glendale, California, Panda is now the largest family-owned American Chinese restaurant concept in the U.S. With nearly 2,300 locations worldwide, we strive to provide exceptional Asian dining experiences while fostering an organization that inspires individuals to improve their lives and communities.

Diversity and Inclusion:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer committed to inclusivity and does not discriminate against applicants based on legally protected characteristics. We adhere to all relevant laws to ensure equitable opportunity and consideration for all candidates.

Pay Range: $16 per hour - $19 per hour. Within this range, individual pay is determined by factors including work location and experience.