Engagement Type
Contract Complete Description
Years of
Relevant Experience:
•
5+
years Project/Program Management experience
•
5+
years' experience with full lifecycle implementation projects from
requirements definition through implementation
Preferred
Education:
4-year college
degree or equivalent technical study
Job
Description:
The
Program Manager directs, controls, and administers programs and projects
within the organization. The Program Manager is the individual ultimately
responsible for execution of assigned projects and management of the project
team. The Program Manager's primary responsibility is to drive initiatives
from start to finish. The Program Manager must ensure that the
program/project is completed on schedule and that the final product meets the
business, technical, and established quality requirements. Responsibilities
include, but are not limited to, the following:
•
Manages the complete lifecycle of projects, including initiation,
planning, execution, and closure.
•
Responsible for project compliance with established agency and project
management standards and procedures.
•
Develop a detailed program/project plan, including identification of
project needs and definition of tasks and milestones, all based on scope,
budget, and resources.
•
Accountable for delivery of all work tasks identified in the
program/project plan.
•
Responsible for the capture and reporting of required program/project
management metrics.
•
Ensure all changes to scope follow established change procedures and
are documented.
•
Accountable for management of scope for the program/project and
gaining agreement and approval of scope changes with project sponsor and
affected stakeholders.
•
Manage and track the program/project progress against the
program/project plan.
•
Monitor project milestones and phases to ensure the project is on
schedule. Take corrective actions if a project begins to slip its schedule.
•
Prepares status reports on a weekly basis for program/project team,
project sponsor(s), team leads, group leads, and appropriate stakeholders.
•
Plan, organize, prioritize, and manage multiple work efforts across
teams.
•
Responsible to tailor and baseline all program/project templates.
•
Accountable to schedule or monitor status reviews, peer reviews,
program/project management inspections, and software quality assurance work
product and process reviews with the appropriate designated resources.
•
Notify team leads of project timelines, milestones, phases, work
requests, and target dates.
•
Communicate and work with users, external partners/vendors, and other
State agencies as necessary.
•
Analyze and distribute reports on program/project metrics associated
with work items.
•
Accountable for the approval and sign-off of the program/project plan
from project sponsor and all affected program/project stakeholders.
•
Build and maintain relationships with key stakeholders and project
sponsor.
•
Serve as the primary point of contact for all program/project-related
issues and resolution of issues.
•
Coordinate and present proposals to agencies as necessary.
•
Identify and manage program/project risk and develops risk mitigation
strategies, track to closure.
•
Anticipate issues and proactively address them.
•
Identify and track issues.
•
Responsible to tailor and baseline all program/project templates.
•
Develop and facilitate achievement of program/project service
commitments and performance metrics.
•
Ensure that tasks provide value and support the strategic direction of
the program/project and meet service commitments, conduct reviews with
stakeholders.
•
Accountable for the final program/project management evaluation review
with stakeholders for approval upon program/project completion.
•
Communicate effectively with customers and software / hardware
suppliers supporting the State as appropriate.
•
Balance workload with program/project team members' capacity.
•
Communicate with team members on how their work assignments relate to
and help achieve program/project objectives.
•
Plan program/project specific training and orientation needs
Mandatory
skills
•
Ability to effectively communicate with written
and verbal communication to all levels of an organization, from front line
staff to C-level executives.
•
Managing vendors and vendor-driven projects.
•
Managing technical/IT projects.
•
Proficiency in use of project management software
Certifications
or Desired skills if any
•
Contract and/or vendor management
•
Cross-functional collaboration
•
Critical thinking
•
Problem solving
•
Priority setting
Nice To Have
Skills
•
Change management
•
Business analysis
•
Conflict resolution
•
Government and/or Public Sector project
experience
Required/Desired Skills
Skill Required/Desired Amount of Experience experience with full lifecycle implementation projects from requirements definition through implementation Required 5.0 Years program/project management experience Required 5.0 Years Government and/or Public Sector project experience Required 5.0 Years Cross-functional collaboration Required 5.0 Years Ability to effectively communicate with written and verbal communication to all levels of an organization, from front line staff to C-level executives Required 5.0 Years Managing technical/IT projects. Required 5.0 Years
Skills:
experience with full lifecycle implementation projects from requirements definition through implementation,program/project management experience,Government and/or Public Sector project experience,Cross-functional collaboration,Ability to effectively communicate with written and verbal communication to all levels of an organization,from front line staff to C-level executives,Managing technical/IT projects.