Job Details

Shipping Supervisor

Summary Statement/Position Overview:

The Shipping Supervisor is responsible for overseeing all shipping operations within the Returns Management facility. This role ensures that all outbound processes are executed accurately, efficiently, and in compliance with client requirements. The Shipping Supervisor leads a team, coordinates workflow, and implements best practices to achieve operational excellence and maintain a safe, productive work environment. Hours are Monday - Friday, 6:30 AM - 3:00 PM.

Essential Functions/Responsibilities - Shipping Supervisor:

• Provide effective leadership to the shipping team, fostering a positive and productive work environment.
• Model emotional intelligence and professionalism in all interactions, supporting team morale and collaboration.
• Oversee the accuracy and quality of all shipping processes, ensuring compliance with client requirements and company standards.
• Assign and coordinate daily work for pickers to ensure timely and efficient order fulfillment.
• Monitor and ensure completion of all pick requests within 10 working days, meeting client deadlines and service level agreements.
• Maintain a thorough understanding of all outbound functions and communicate process information effectively to team members and stakeholders.
• Manage and control outbound traffic to maximize efficiency and minimize delays.

Special Skills, Experience or Qualifications - Shipping Supervisor:

• High school diploma or equivalent required
• Basic proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint, and Word) required
• Previous supervisory experience required
• Experience in shipping operations required
• Basic SAP skills required
• Preferred Skills
• Intermediate proficiency in Microsoft Office applications preferred
• Supervisory experience in shipping strongly preferred
• Experience with RF gun technology preferred
• Forklift operator certification preferred
• Intermediate SAP skills preferred

With more than 30 years of expertise, Hollingsworth is a leading provider of third-party logistics services. We pride ourselves in our commitment to the advancement of our workforce and develop and invest in our employees. Benefits include:

• Medical, dental, vision and life insurance
• Paid time off
• 401K retirement with company match
• Employee discounts
• Training and development

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