Job Details

About the Opportunity

We're seeking dedicated individuals to join our team and support union members who have requested information about their coverage and available programs. This position centers around consistent communication, scheduling consultations, running virtual sessions, and helping families understand which options best match their needs.

Role Summary

In this role, you'll engage with union members who have specifically asked to be contacted. Your responsibilities will include managing inbound and outbound calls, coordinating and hosting online appointments, delivering clear and informative presentations, completing digital documents, ensuring accuracy in all submissions, and taking part in ongoing training as your career progresses.

What You Can Expect From Us

Weekly advances and performance-based bonuses


Strong opportunities for advancement and long-term career growth


Flexible scheduling that supports work–life balance


Fully remote work environment


Residual income potential


Complete health benefits


Personalized one-on-one training and continual mentorship


A comprehensive benefits package



Primary Duties

Handle inbound and outbound communication with union members


Arrange and confirm appointments for individuals seeking program details


Conduct virtual presentations and explain available options


Assist clients with completing and submitting online applications


Maintain and report daily activity and performance metrics


Participate in optional professional development sessions


Complete follow-up tasks required for application approval



Qualifications

Excellent communication and interpersonal skills


Strong organizational and time-management capabilities



High school diploma or equivalent (additional education is an asset)


Customer service or sales experience is helpful but not required