Job Details

Mortgage Banker

The Mortgage Banker is responsible for originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.

Essential Functions

• Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk
• Assist with borrower communication for construction loan overflow
• Manage mortgage activity according to bank strategies
• Interview borrowers to initiate complete, accurate and timely loan applications and disclosures
• Meet timelines associated with regulatory disclosures
• Work with processing center to streamline the process from application to closing
• Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems
• Understand borrower needs and recommending appropriate loan products
• Comply to investor, insurer, and bank policies and procedures
• Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc.
• Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production
• Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits
• Ensure loan decisions and recommendations are based on accurate information
• Manage confidential and sensitive information appropriately
• Respond to Quality Control reviews in a timely manner
• Monitor and understand performance of individual portfolio
• Pro-actively call on abandoned mortgage online applications
• Respond to online requests for contact via Northwest website
• Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products
• Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source
• Work cooperatively with referral sources and mortgage production staff
• Project professional image that inspires confidence and trust
• Manage flexible schedule to meet customer needs
• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

Qualifications

• Bachelor's Degree in related subject preferred
• Registration with NMLSR and annual renewal Registering with the Registry and maintain registration Obtaining a unique identifier through the Registry Providing MLO unique identifiers to consumers Upon Hire required
• 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience preferred
• Ability to analyze financial data

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.