Job Details

Summary

We are seeking a junior-to-mid-level team member with 2–5 years of experience in VMO governance and hands-on expertise with Azure DevOps (ADO). This role supports governance, tooling, workforce enablement, and reporting initiatives within the Value Management Office (VMO). You'll help maintain standards, assist end users, and contribute to training and continuous improvement efforts.

Key Responsibilities

• Support delivery and maintenance of programs, tools, training, and reporting.
• Assist end users with ADO processes (boards, queries, dashboards) aligned to standards.
• Create instructional materials and contribute to training sessions.
• Prepare meeting materials, capture action items, and follow up on tasks.
• Perform UAT and verification before/after ADO changes; assist with testing.
• Maintain SharePoint resources for reports and training.
• Fulfill ADO access requests and assist with license questions.
• Monitor Jenkins test reports and collaborate with DevOps partners on issues.
• Support implementation and monitoring of Value Streams, OKRs, and reporting governance.
• Help teams resolve ADO data hygiene errors and improve workflows.

Basic Qualifications

• Bachelor's degree or equivalent experience.
• 2–5 years in a delivery role (e.g., BA, Scrum Master, Developer).
• Strong experience with Azure DevOps (Jira acceptable if willing to learn ADO).
• Proficient with O365 tools (Word, Excel, PowerPoint, SharePoint/Teams).
• Ability to analyze data, identify patterns, and recommend improvements.
• Familiarity with Agile and Waterfall frameworks.
• Strong communication, facilitation, and organizational skills.

Nice to Have

• Experience creating process maps (Visio or similar).
• Tableau and SQL query experience.
• Familiarity with ServiceNow and other delivery management tools.
• Ability to deliver training and create job aids.