Job Details

Customer Service Processor

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while managing a high call volume.

Responsibilities include:

• High multi-tasking environment
• Work within multiple systems
• Utilize client/lender databases, if applicable, to execute specific lender requirements.
• Work in upwards of 15 different tabs between multiple screens
• Excellent customer service skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Process release of vehicles, and track auction pick ups
• Follow through and ownership of work to completion required.
• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum
• Must be able to handle multitasking on a computer with multiple screens

This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidates have previously worked in a remote environment. Possible need to be hybrid at future time.

Target Base Salary Range: $41,600 to $43,680 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements:

• High School Diploma or equivalent
• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements: None

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement: Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form.