Job Details

Shipment Quality Assurance Specialist

Company: CRO-US

Location: Columbus, Ohio, 43235

Pay Rate: $22.00

Experience/skills and/or location may influence position wage rate

Function: Merchandising

Employment Duration: Full-time

Benefits: Medical, dental and vision insurance, company-paid life insurance, short-term and long-term disability, 401k program, generous paid time off (PTO) program

Description and Requirements

The Quality Assurance Specialist plays a vital role in ensuring the accuracy and compliance of shipments at distribution centers for our trusted clients. This position offers the opportunity to work independently while building professional relationships with DC leadership and associates. A successful QA Specialist is detail-oriented, confident in decision-making, and committed to maintaining the highest quality standards.

Why Join CROSSMARK?

Competitive weekly pay, paid training. Health, vision, dental, short-term disability, life insurance, 401(k), and more are available. Flexible schedule with limited travel required. Opportunity to work independently with supportive leadership. Employee Referral Bonus! Share our opportunities with your friends and family.

What You'll Do

• Perform shipment audits through detailed visual inspections, surveys, and photos.
• Analyze shipments to determine compliance with requirements.
• Develop and maintain professional relationships with DC management and associates.
• Follow all company and distribution center safety protocols.
• Submit accurate data collection, survey responses, and photos within deadlines.
• Learn and maintain knowledge of company policies, field operations, and procedures.
• Complete training for all field-related services and perform additional duties as assigned.

What We're Looking For

• High School Diploma or equivalent required; 2+ years of auditing or bar code scanning experience is preferred.
• Must be 18 years of age or older.
• Proficiency with MS Office Suite (especially Excel) and ability to use company-provided devices and apps.
• Strong attention to detail, integrity, and ability to work independently.
• Physical ability to regularly lift 25 lbs. and occasionally up to 50 lbs., with frequent walking, bending, and kneeling.
• Must have reliable transportation for limited annual travel (training/orientation).
• English required; bilingual skills may be preferred depending on location.

At CROSSMARK, we keep things simple: we help consumer brands succeed in retail. With more than 100 years of experience, we've built a reputation for being dependable, honest, and results-driven. From retail merchandising to sales and marketing insights, our team makes sure the brands we represent look great, sell strong, and stay competitive at every major U.S. retailer. We believe in hard work, doing right by others, and always looking for a smarter way forward. Whether you're just starting out or bringing years of experience, you'll find opportunities to grow, contribute, and make a real impact at CROSSMARK.

CROSSMARK is a part of Acosta Groupa collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining how people connect with brands throughout the shopping journey.

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer