Job Details

Receptionist

First Community Village located in Columbus, OH is an independent living, assisted living and memory care community with a team of health care professionals that is unmatched in the area!

We are owned and operated by National Church Residences, the nation's largest provider of affordable senior housing and health care services.

We are seeking a Receptionist who will share in our vision to advance better living and care for seniors! The Receptionist assumes responsibility for providing a secure and welcoming environment for all visitors, residents, and staff, and performs routine clerical work.

Qualified candidates for this position offer:

• Education: Must have high school diploma or equivalent.
• Experience: 1 year of general office work required with a focus on customer service.
• Mental: Must have good communication, comprehension, computer and interpersonal skills. Skills: Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly. Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently. Must have strong motivational skills and a high emotional intelligence quotient (EQ)

Essential functions:

• Answers phones according to facility policy, takes and relays messages for managers and staff. Screens calls.
• Greet residents, visitors and staff and helps with their needs in a professional and compassionate manner.
• Maintains work area to ensure a welcoming environment that is clean and sanitary. Restock supplies, refreshments, point of sale items, collateral, etc. as applicable.
• Provides directions to residents, visitors, and staff making connections with the correct responsible party as needed.
• Assists with tasks as assigned such as tracking facility keys and managers' schedule.
• Processes work orders/IDT's and ensure they are given to correct department.
• Performs clerical functions such as computer data entry, sorting and filing. This includes photocopying for residents and management staff.
• Processes incoming and outgoing mail.
• Assists with resident requests as needed.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical (both PPO & HDHP w/HSA) National Church Residences pays, on average, 75-80% of all costs
• Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
• Paid Time Off (PTO) and Paid Holidays
• Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
• Reimbursement for Tuition expenses
• Employee Discounts including Tickets, Retail, etc.
• Short-Term & Long-Term Disability coverage
• Accident, Hospital Indemnity & Critical Illness Insurance
• Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

Programs may vary depending on Full Time, Part Time or Contingent status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.