Job Details

Housekeeping Room Attendant

To clean rooms and halls in hotel by performing the following duties:

Essential duties and responsibilities include the following. Other duties may be assigned.

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
• Stock cart with guest room supplies at beginning of shift.
• Greet any and all guests with a "Good Morning" (or afternoon, evening).
• Replace linens on beds and replenish guest room supplies.
• Empties wastebaskets, and empties and cleans ashtrays.
• Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
• Responsible for all keys signed out for the shift.
• Clean all corridors and service areas.
• Respond to any projects or requests developed by the Housekeeping management team.
• Replaces light bulbs (if necessary).
• Restock cart at end of shift and organize the linen closet to prepare for the next day.
• Other housekeeping duties as assigned.

No supervision required.

Qualification requirements:

• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.

Language skills:

• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
• Ability to print and speak simple sentences.

Reasoning ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems in situations.

Other skills and abilities:

• Must be able to speak English to communicate with guests.
• Must be able to recognize situations which may involve guests that require immediate supervisory attention.
• Must know and use reasonable care for the safety and security of the guests.

Physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit, reach with hands and arms. The employee is occasionally required to climb or balance.
• The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

Work environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors.
• The noise level in the work environment is usually moderate.