Job Details

Overview

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy and emphasizes that every touch should be meaningful. By empowering people to challenge the status quo, the company aims to make a difference.

The Opportunity

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position starts at $84,000. Final compensation is based on experience.

By embodying the core purpose of customer obsession, new ideas, and driving innovation, you will help ensure that every touchpoint is meaningful and contributes to the mission of redefining the possible in healthcare.

Position Summary

The Manager, CDM manages all chargemaster activities and is responsible for the performance and effectiveness of the department. The Manager implements short- and long-term plans and objectives to ensure timely resolution of CDM requests and CDM owned edits in various HIS, ensures compliant charge capture practices, ensures timely claims filing, and reduces denials. The role includes collaboration with all Revenue Cycle departments to manage DNFB and with clinical departments on accurate charge capture processes. The Manager empowers staff to develop process improvements, set priorities, conduct performance assessments, implement improvements, and maintain gains. Standards of behavior and performance for the department are set based on Ensemble Difference principles.

Job Competencies

Valuing Differences – Works effectively with diverse cultures and backgrounds; seeks out unique abilities and ideas. Collaboration – Works cooperatively within teams and partners with others to achieve success; focuses on team results. Accountability – Takes responsibility for commitments and outcomes. Time Management – Manages time and resources to complete work efficiently. Developing Trust – Gains confidence by acting with integrity and following through. Takes Initiative – Takes prompt action to achieve goals and deliver results.

Essential Job Functions

Customer Obsession: Consistently provide exceptional experiences for clients, patients, and colleagues by understanding their needs and exceeding expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and delivering outstanding results.

• Manages all chargemaster activities performed by staff across all Ensemble clients, including research and resolution of CDM requests and quarterly/annual CDM maintenance with regulatory changes. Attends and coordinates department weekly and monthly meetings.
• Resolves CDM edits to send claims to insurance companies for timely payment; identifies trends and issues related to charge capture and compliance; educates clinical staff on appropriate charge trigger methods to reduce revenue leakage.
• Works with other Revenue Cycle departments to identify trends in charge capture errors and provide necessary education to facilitate accurate charging and billing.
• Ensures monthly tracking of CDM Charge Code uplift across all Ensemble clients.
• Responsible for interviewing, hiring, staffing, performance management, and development of staff. Develops and maintains training for new hires and existing staff. Updates job standards, duties, policies, and performance appraisals for all areas of responsibility.
• Prepares monthly analytics reports; establishes departmental goals with staff to optimize performance and meet budgetary goals while improving operations and customer satisfaction.
• Collects, interprets, and communicates performance data to guide decisions; collaborates with internal and external customers to impact organization or patient outcomes; works with ancillary departments to maintain revenue cycle goals.
• Assists in strategic planning and ongoing process improvement; reviews and implements policies and procedures to support goals.

Required Certifications

• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire

#LI-LS1

#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025; Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024; HFMA MAP Awards for High Performance in Revenue Cycle 2019-2024; Everest Group PEAK Matrix 2024; HBI Revenue Cycle Awards 2020, 2022-2023; Energage Top Workplaces USA 2022-2024; Fortune Best Workplaces in Healthcare 2024; Monster Top Workplace for Remote Work 2024; Great Place to Work certified 2023-2024.

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line: Ensemble empowers people with tools and resources to thrive. Benefits include scheduling and development opportunities and a culture rooted in collaboration and growth.

Benefits and EEO

Ensemble Health Partners is an equal employment opportunity employer. It is policy not to discriminate based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other protected basis. Harassment is prohibited. Reasonable accommodations are provided under the Americans with Disabilities Act and applicable state/local law. If you require accommodation in the application process, please contact ...@ensemblehp.com.

This posting addresses pay transparency. Compensation decisions consider factors such as geographic location, knowledge, skills, experience, education, licensure, internal equity, and time in position; an entry rate does not necessarily fall at the minimum or maximum of the role's range.

EEOC – Know Your Rights; FMLA Rights - English; La FMLA Español; E-Verify Participating Employer; Know your Rights.