Job Details

Under general supervision, is responsible for receiving and handling incoming requests for emergency police, fire, and/or medical services; performs related duties as required. Examples of Work (Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.) Operates a computerized emergency telecommunications console;Responds to and handles incoming calls for emergency police, fire, and/or medical services via an enhanced 911 system, non-emergency, TDD or TYY, and other telephone lines;Answers cellular 911 calls and determines location of incident using resources available; transfers the calls to correct jurisdictions when necessary; Receives and responds to requests for emergency services via text message (SMS);Verifies the correct address or location of the emergency incident by viewing automated identification and location systems and available resources;Utilizes emergency medical dispatch protocol software to solic...Emergency, Computer, High School, Police Officer, Healthcare, Information