Job Details

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Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Customer Acquisition Marketing Platforms (CAMP), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You will act as the voice of the customer, develop profitable products, and ensure top-tier client experiences. Collaborating closely with cross-functional teams, you will lead product strategy within Digital Channels for our Auto & Home Lending Businesses, focusing on impactful priorities and clear communication.

Job Responsibilities

• Develops a product strategy and vision that delivers value to customers
• Conducts discovery efforts and market research to uncover customer solutions
• Owns and maintains a product backlog aligned with the strategic roadmap
• Tracks key success metrics such as cost, features, risk, and reliability
• Connects within Auto & Home Lending and Digital Channels to act as a conduit for our Lending businesses
• Partners on leadership updates and ensures focus on right priorities
• Develops the holistic product strategy/roadmap to drive growth and customer satisfaction
• Enhances digital experience quality by integrating data and design best practices

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent in product management or relevant domain
• Advanced knowledge of product development, design, and data analytics
• Proven ability to lead all stages of the product lifecycle
• Strong communication skills with attention to detail
• Ability to make recommendations amid ambiguity
• Experience managing stakeholders and influencing teams

Preferred Qualifications, Capabilities, And Skills

• Experience in complex, matrixed organizations
• Background in agency, consulting, or fast-paced environments
• Experience with personalization, experimentation, A/B testing

About Us

JPMorgan Chase is a leading financial services firm dedicated to helping clients achieve their financial goals. We offer comprehensive benefits, competitive compensation, and value diversity and inclusion. We are an equal opportunity employer.

About The Team

Our Consumer & Community Banking division offers a wide range of financial services, with a focus on digital innovation to improve customer experiences.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing