Job Details

Human Resources Benefits Administrator

The Human Resources Benefits Administrator is responsible for providing support for Benefits and Retirement Plan Administration.

Essential Functions

• Ensure compliance with applicable government regulations
• Ensure timeliness and accuracy of required reporting and fees
• Resolve compliance related issues
• Ensure completion of required documentation and maintain current records with total document/data integrity
• Verify integrity of data in HRIS via audit reports
• Document and maintain administrative procedures for benefits processes
• Recommend improvements to procedures, and service and delivery enhancements
• Ensures benefit changes are processed in accordance with Company Plan Document(s) and in accordance with ERISA
• Audit all benefit deductions and reconcile benefit invoices for all plans
• Manage relationships with external benefits brokers and carriers
• Maintain contact with benefit companies and ensure benefits are processed accurately
• Educate employees on benefit offerings
• Oversee the open enrollment process
• Oversee the completion of daily benefits processing including enrollments, COBRA, terminations, changes, beneficiaries, and accident and death claims
• Oversee Northwest's Wellness Program
• Design, recommend and implement new benefits programs
• Prepare and send correspondence
• Provide required notifications
• Assist with processing payroll, Open Enrollment and the Benefits Fair
• Process billing and payments
• Reconcile bills and accounts with payroll entries
• Monitor file feeds for Benefit Enrollments and Terminations
• Identify and resolve employee benefits and related issues
• Demonstrate ability to work well within multiple levels of the company and a diverse population of internal customers
• Manage personal workload/workflow
• Perform data entry
• Minimize departmental non payroll costs
• Maximize technology tools available
• Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

Education, Experience & Skills

• Bachelor's degree or equivalent experience preferred
• 3-5 years of Human Resources experience strongly preferred
• Proven organizational ability
• Working knowledge of computers
• Strong verbal, communication and interpersonal skills essential
• Very detail orientated
• Understanding of the importance of confidentiality
• Critical thinking abilities

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.