Job Details

Overview

Join to apply for the Security Area Manager - Columbus, OH role at The Facilities Group.

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, special improvement districts, and educational institutions. Since 1978 OSS has set the standard for the industry by designing and implementing comprehensive and cost-effective security programs.

What You Will Be Doing

The Security Area Manager oversees daily security operations, emergency response, and staff scheduling across multiple sites in Columbus, OH. You will engage in site patrols, incident investigations, and client interactions while ensuring compliance with safety protocols and company standards. A valid drivers license and personal vehicle are required for site visits and patrol duties. The ideal candidate will have at least two years of management experience, a flexible schedule, strong multitasking skills, and a commitment to professionalism, safety, and customer service.

• Investigate equipment accidents
• Schedule personnel ensure all posts adequately staffed
• Process bi-weekly payroll
• Complete site inspections
• Interact with client and client employees
• Patrol the interior/exterior of the property on foot at regular and random intervals (Minimum 4 hours per shift)
• Monitor fire and other life safety equipment located in the control center
• Remain awake, alert, and attentive while on duty
• Operate a vehicle as necessary for patrol
• Monitor closed circuit television for suspicious or theft activity, horseplay, smoke/fire, etc.
• Monitor weather radio to alert management when weather threatens the facility
• Control/limit access to the facility at entry points
• Instruct visitors to sign in and issue identification badges as appropriate
• Answer, screen, and route phone calls to appropriate parties
• Issue and account for keys assigned to the security department, if required
• Make building announcements using public address system during emergencies
• Be courteous, polite, and professional with customers, employees, visitors, and vendors
• Follow and enforce client and company rules and regulations in a firm but courteous manner
• Perform other security-related duties as assigned

Security Area Manager Experience & Qualifications

• Minimum 2 years of previous management experience (Required)
• Valid Drivers License and a Personal Vehicle (Required)
• Previous security experience (Preferred)
• Flexible with schedule managing 24/7 business
• Successfully pass a background check, fingerprinting, and a 10-panel drug screen
• Ability to multi-task
• Neat and well-groomed appearance
• Provide a high level of courtesy and customer service
• Commitment to safety at all times
• Excellent customer service skills (courtesy, patience, understanding)
• Good computer skills and ability to use software, emails, and basic troubleshooting
• Excellent English written and oral communication skills
• Able to operate facility and security systems as needed
• Ability to work outside in various weather conditions
• Able to walk, sit, or stand for up to 8 hours
• Able to climb stairs and ladders
• Willing to work overtime when asked
• Must embody vigilance, diligence, and integrity
• Able to handle multiple tasks/priorities simultaneously

Security Officer Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K, plus matching
• Vacation

#Drug-free workplace

Ohio Support Services is committed to fostering a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We are dedicated to creating an environment where diverse backgrounds and perspectives are valued. We comply with ADA and PWFA requirements for reasonable accommodations; please contact the Recruitment Team for accommodation requests at (614) ###-####.

Sunday-Saturday | Open Availability Required