Job Details

Overview

Technical Sales Manager - Columbus at James Hardie. Location: Columbus, OH. Travel: 30 to 40%.

Summary: The Technical Sales Manager reports to the Area Sales or Regional Sales Leader with an additional reporting relationship to the Regional Technical Sales Leader. The role is responsible for enabling sales growth and customer engagement through consultative account management and business development of local installers, focusing on influential installation companies in partnership with the Regional Account Manager through joint action planning and funnel execution.

What You'll Do

• Act as the subject matter expert in all technical installation practices of our product offerings and installation practices, including customer programs and benefits.
• Generate sales through installer market development and account management.
• Cultivate and maintain installer relationships from start to finish, including crew identification, crew performance assessment, and installer training.
• Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites.
• Execute effective product installation training to aid installation crews in installing James Hardie products safely and efficiently.
• Perform installer market development through lead identification, networking, and value propositioning.
• Regularly audit installation practices and identify installation mistakes, creating corrective action plans when needed in the market.
• Understand and address residential building economics, specifically installation spend.
• Analyze and interpret data through competitive cost analysis to drive decision-making and assess capabilities of competitive sets in the market.
• Maintain and defend Builder Account Management Plans with key influential installation companies in targeted geographies.
• Set up and run Quarterly Business Reviews with key installation accounts.
• Target installation companies within the region to identify growth opportunities and partner with internal stakeholders to win their business.
• Support customers as they move to James Hardie by eliminating barriers to conversion and creating a positive customer experience during the transition.
• Utilize CRM tools to drive informed decisions that enable additional volume growth year over year.
• Engage and drive consistent communication with the Regional Account Managers in joint action planning and funnel execution.
• Execute segmentation to evaluate and assess the market and lead all aspects of the customer sales process, leveraging other resources to assist in solutions.
• Be flexible to identify and attend key activities within the assigned territory while adhering to a priority-based schedule with prospective customers.
• Develop a working understanding of company products and installation practices, as well as customer programs and benefits.
• Territory includes metro Columbus and metro Cleveland.

What You'll Bring

• Experience

  3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure. 5+ years preferred. 3-5 years of building science/construction experience and building envelope design, preferably in a management or entrepreneurial capacity. 5+ years preferred. 1+ years of experience working with a CRM system (Salesforce, HubSpot, Zoho, etc.).

  
  

• Skillset

  Moderate business/financial acumen in the construction industry; strong understanding of sales process, funnel management, and good sales practices; bilingual in Spanish highly preferred; experience working on construction sites with ability to convey construction expertise; proficiency with Microsoft Word, Excel, PowerPoint; ability to influence stakeholders and present to large groups; ability to travel 30-40% with valid driver's license.

  
  

• Education

  Bachelor's degree or equivalent experience required. Preferred certifications: CPC, CAC, CCM, OSHA Safety Training, TDEC - EPSC Level 1 Certification.

  
  

What You'll Receive

• Comprehensive low-cost co-pay health insurance for full-time employees (medical, dental, prescription, vision). Insurance starts on day one.
• 401(k) with company match up to the first 6% of salary.
• Paid holidays, paid vacation including jury duty and bereavement leave.
• Wellness Program, Employee Assistance Program, Parental Leave.
• Community Involvement & Sustainable Solutions opportunities and more benefits. Click to learn more about our benefits.

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran status, marital status, pregnancy, disability, or any other basis protected by law.

Apply now and come "home" to Hardie!