Job Details

Field Technician I --Columbus, OH

  2025-11-18     C4 Technical Services     Columbus,OH  
Description:

Field Technician I
Location:
Columbus, Ohio
Duration: 6 month contract

Specific Job Description:
Candidate would be on the phone with our CITS person providing either HVAC or Generator direction, opening the door for a vendor on an FTS 3tech ticket does not require special qualifications, potentially cleaning a fiber our techs would educate them and I'm thinking of dropping off cleaning and scoping fibers because that would require them to have a fiber scope, so really no change to eager, energetic, willing to learn in the qualifications

Role Description
Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials. Maintains tools, test sets, and electronic equipment including, but not limited to: fiberoptic transmission equipment, light wave multiplexing equipment, AC and DC power equipment.

  • Assists in installs, provisions, tests, and maintains DS0 thru OC192 services. May install and test transmission/switching equipment.
  • Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair. Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
  • Responsible for learning all of the systems and applications required to perform the job function adequately.
  • Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
  • Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants

Main Responsibilities:
  • Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
  • Proactively identify potential problem areas to ensure integrity of the network and company.
  • Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
  • May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
  • Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
  • AC Power (on limited basis).
  • DC power installs including tertiary and BDCBB.
  • Responsible for asset management processes and replenishment of on-site/truck materials.
  • Coordinates shipping and receiving of company and customer materials.
  • Maintains tools, test sets, and all network equipment.
  • Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
  • Assist other personnel to complete these activities when needed.
  • Proficient in all the systems and applications required to perform the job function adequately
  • Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations.
  • Regularly provides status updates and reports problem situations related to assignments to management.
  • Objectively evaluate, via provided reports/tools, individual performance in respect to area ornational performance objectives.
  • With support of manager, ability to identify areas ofimprovement as applicable.
  • Perform other duties assigned by management team.
  • Understands that basics of installation/change/decommissioning/testing of transport,Ethernet, SONET and IP network layers for all available bandwidths offered.
Requirements:
  • Must have reliable transportation
  • Basic small tools such as screwdrivers, small wrenches, side cutters, etc.


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