Job Details

Overview

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Benefits

• Benefits - Comprehensive coverage starts first day of employment and includes Medical, Dental / Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility - Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development - Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building - We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Job Summary

The Senior RCM Sales Director plays a critical role in Experity's success and growth by delivering revenue cycle management (RCM) sales results within a defined geographic territory. This role's primary responsibility is to develop and implement a strategy for growing sales and profits through assigned territory and with core and mid-market RCM upsell accounts. This role serves as the primary point of contact with these accounts and is responsible for making sales calls, developing and coordinating sales presentations, and providing superior sales service. This role serves as a mentor to other sales team members and assists with the strategic sales plan.

Responsibilities

• Manages all sales activities assigned to accounts to achieve / exceed revenue and profitability goals.
• Drives new business revenue aggressively while ensuring strong profitability.
• Effectively partners with sales executives to collaborate and close business.
• Provides timely and accurate forecasts of sales volume on a weekly and monthly basis.
• Assists in the development of the strategic plan and annual budget by providing projections on sales and future outlook.
• Prepares timely sales reports, market assessment reports, program updates, account strategy plan, and weekly reports; loads and updates projects into CRM as required.
• Keeps senior management informed promptly of market trends, account issues, and business risks and opportunities that could have a material impact on the company's performance.
• Provides recommendations for improving sales processes and procedures.
• May assist with team calls or standup meetings. Leverages industry events, networking opportunities, associations, and trade shows to build relationships and sell Experity's complete portfolio of products.
• Leverages social selling techniques.
• Other duties as assigned.

Education

• Bachelor's degree or equivalent combination of education and experience.

Travel

• Ability to travel as needed

Experience

• Five years of proven sales experience.
• Two years Previous RCM sales experience.
• Previous exposure to indirect leadership responsibilities.
• Able to analyze and solve problems with varying degrees of complexity.
• Ability to build and maintain strong, collaborative working relationships.
• Experience working in systems (i.e. CRM, ERP, Sales Forecasting).
• Ability to manage multiple projects and competing tasks / priorities.

Base Compensation

• Budgeted between $121,400 and $161,500 dependent upon years of applicable experience.

Team Member Competencies

• Understands role on the team and works to achieve goals to the best of your ability.
• Working within a team means there will be varying opinions and ideas. Active listening and thoughtfully responding to what your team member says.
• Take responsibility for your mistakes and look for solutions. Understand how your actions impact team.
• Provides assistance, information, or other support to others to build or maintain relationships.
• Maintaining a positive attitude. Tackle challenges as they come, and don't let setbacks get you down.
• Gives honest and constructive feedback to other team members.
• When recognizing a problem, take action to solve it.
• Demonstrates and supports the organization's core values.

Every team member exhibits our core values :

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include

• Electronic Medical Records (EMR) : Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results.
• Patient Engagement (PE) : Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment.
• Practice Management (PM) : Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM) : Software that manages coding, billing and payer contracts for clinics so they don't have to.
• Teleradiology : Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients.
• Consulting : Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.