Job Details

Business Unit Overview

For 75 years, Bob Evans Farms has delivered delicious, quick-to-table, farm-inspired food that makes mealtime a little bit easier and a lot more delicious. We're proud to be the #1-selling refrigerated dinner sides, including many varieties of feel-good favorites such as mashed potatoes and macaroni & cheese. We're also a leading producer and distributor of sausage and bacon products, potato products, and egg products including liquid eggs. Our brand portfolio includes Bob Evans, Simply Potatoes, Egg Beaters and Owens Sausage. Bob Evans Farms is based in Columbus, Ohio.

In September of 2017, Bob Evans Farms was acquired by Post Holdings, Inc. and is part of the Refrigerated Retail division. Other divisions of Post include Post Consumer Brands (Cereal), Weetabix (Cereal - UK), Michael Foods (Foodservice), and 8th Avenue Food & Provisions (Private Label). Post has aggressive growth plans for BEF, highlighted by the recent deployment of capital to support innovation, marketing and manufacturing.

Responsibilities

The Manager, IT Applications and Integrations, is responsible for managing a team of Bob Evans Farms and vendor resources and all work-related activities associated with application development, data integration, EDI, and technology vendor management associated with applications managed by Bob Evans Farms. This individual will be responsible for the performance, technical quality, and functional delivery of key business systems including ERP system (Oracle EBS), Demand/Supply Chain Management System (Demantra), integration technology (Oracle Integration Cloud), EDI system (IBM/Sterling B2Bi), Enterprise Job Scheduler (UC4), IT Services Management Application (Service-Now), Customer Relationship Management (MS Dynamics), Intranet Portal (MS SharePoint Online) and additional on-prem and SaaS solutions. This individual will have the role of a key contributor to all system-related project work along with the management of ongoing configuration, development, break-fix and support activities of the supported applications. This position includes coordinating Bob Evans Farms and vendor resources, assigning work to team members, and managing direct reports. Maintaining strong relationships with technology and business leaders is key, as it is critical for Bob Evans Farms IT to partner with other departments to understand business requirements and deliver solutions.

• Manages technical quality and delivery of enterprise-level application projects. Manages technical requirements definition, integration methods, development, testing and maintenance of application solutions and services.
• Oversees the development, maintenance and support of the primary suite of ERP applications, including Oracle EBS, Demantra, and OIC.
• Manages Electronic Data Interchange (EDI) activities across BEF systems with external trading partners.
• Manages the development, implementation, and support of integration solutions that meet business requirements, including troubleshooting issues and ensuring system stability.
• Develops strong relationships with stakeholders within IT and the business, as well as a strong understanding of how the supported technology enables the business process.
• Manages technical work and projects leveraging established project management tools and techniques.
• Manages vendor relationships and enforces SLAs and performance targets. Helps ensure compliance with contractual obligations.
• Maintains a continuous improvement approach with managed service providers to optimize application performance and proactively avoid issues.
• Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Prepares project work plans for assigned areas of applications and reporting.

• Bachelor's degree in Computer Science or related field; or equivalent combination of education and IT experience.
• 5+ years of hands-on management of IT Applications with responsibilities covering ERP - Supply Chain areas, EDI, and Microsoft SharePoint Application.
• 5+ years of hands-on experience in all phases of Application configuration management and working knowledge of SQL script writing.
• 3+ year of project management experience.
• Experience managing third-party service providers, including teams providing offshore support.
• Experience with Application Ownership, especially within the Oracle E-Business Suite. Experience in Manufacturing/CPG preferred.
• Experience with robust business-to-business platforms managing EDI transactions commonly used within the retail, consumer products, and grocery industries.
• Experience with Microsoft collaboration suite of applications, including SharePoint, Power Automate, and Dynamics 365 preferred.
• Excellent problem solving/analytical skills.
• Ability to communicate effectively with technical and functional team members in addition to business managers.
• Strong Technical Background
• Ability to prioritize and demonstrate excellent time management.
• Ability to organize effectively, manage multiple priorities and meet tight deadlines.
• Knowledge of IT service management, SDLC processes, Sarbanes-Oxley IT General Controls, and other IT policies and procedures.